Appointments

Clinician Appointments

Most clinician appointments now need be booked directly through our smart triage system called Rapid Health. By filling in a short triage form, a list of available appointments for the most suitable clinician in the most suitable time frame will be offered. You will also be given the option to have this as a face to face or telephone appointment. For more information, please visit our Rapid Health page.

FOR CHADDESDEN, BORROWASH, OAKWOOD PATIENTS ONLY
FOR DERBY UNIVERSITY PATIENTS ONLY

Blood Tests

For routine blood tests, please book an appointment using the Swift Queue system. You can schedule your blood test appointment by visiting the link or QR code below:

https://www.uhdb.nhs.uk/service-phlebotomy-blood-tests

For urgent blood tests, you may bring your printed form directly to Coleman Street Clinic. Visit the link or QR code below: https://www.uhdb.nhs.uk/phlebotomy-blood-test-clinics/

The District Nursing team will only carry out blood tests for housebound patients. If you have any questions, please contact the practice for further guidance

Cancelling or changing an appointment

To cancel your appointment:

  • phone us on 01332 667 911, Monday to Friday from 8am to 6pm
  • Cancel via the email link you received from Rapid Health when booking your appointment, your NHS app or Airmid UK app

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. Housebound patients are by definition those patients that are not able to leave their home without significant support e.g. via ambulance. Lack of transportation or travel costs do not quality an individual for home visits. We thank you for your support.

To request a routine home visit, it is helpful if you phone the practice as soon after 8am as possible and before 11am.